{"xsrfToken":"a9733b43703e706601d09ab9ad718f5a11bf0977_lout","branding":{"id":"1","key":"cc","name":"Customer Contact","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cc","projectId":10068,"serviceDeskId":1,"name":"Customer Contact","description":"<p>Welcome! You can raise a Customer Contact request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"","icon":10466,"iconUrl":"https://brikitsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"5","name":"Performance Issue","descriptionHtml":"","callToAction":"Performance Issue","introHtml":"","icon":10469,"iconUrl":"https://brikitsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[1],"key":""},{"id":"6","name":"Problem Report","descriptionHtml":"","callToAction":"Problem Report","introHtml":"","icon":10472,"iconUrl":"https://brikitsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"7","name":"Question","descriptionHtml":"","callToAction":"Question","introHtml":"","icon":10480,"iconUrl":"https://brikitsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[1],"key":""},{"id":"8","name":"Request","descriptionHtml":"","callToAction":"Request","introHtml":"","icon":10511,"iconUrl":"https://brikitsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[8,7,6,5,4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGQ1ODAxNS0yOTljLTQwOTYtYjczZS1hZDhjMWI0NjIwZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDY4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NTAwNDYsIm5iZiI6MTczODc0ODg0Nn0.HR0Rf_8_sS8hCNidmZXq2FDAAoLaJyHqnCTBIKb80Lc","targetCollection":"upload-project-10068","endpointUrl":"https://api.media.atlassian.com","clientId":"24d58015-299c-4096-b73e-ad8c1b4620d7","tokenDurationInMins":20}},"reqCreate":{"id":8,"projectId":10068,"form":{"name":"Request","descriptionHtml":"","callToAction":"Request","intro":"","instructions":"","icon":10511,"iconUrl":"https://brikitsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"<p>(Migrated on 20 Dec 2022 18:29 UTC)</p>","descriptionHtml":"<p><p>(Migrated on 20 Dec 2022 18:29 UTC)</p></p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10048","fieldConfigId":"10138","label":"SEN","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"<p>(Migrated on 20 Dec 2022 18:29 UTC)</p>","descriptionHtml":"<p><p>(Migrated on 20 Dec 2022 18:29 UTC)</p></p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"<p>(Migrated on 20 Dec 2022 18:29 UTC)</p>","descriptionHtml":"<p><p>(Migrated on 20 Dec 2022 18:29 UTC)</p></p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10001","label":"Blocker","selected":false,"children":[]},{"value":"10004","label":"Critical","selected":false,"children":[]},{"value":"10000","label":"Major","selected":false,"children":[]},{"value":"10006","label":"Medium (migrated)","selected":false,"children":[]},{"value":"10002","label":"Minor","selected":false,"children":[]},{"value":"10005","label":"Trivial","selected":true,"children":[]},{"value":"10003","label":"Cosmetic","selected":false,"children":[]},{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":false,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10039","fieldConfigId":"10141","label":"Confluence Version","description":"<p>Confluence Version (Migrated on 20 Dec 2022 18:29 UTC)</p>","descriptionHtml":"<p><p>Confluence Version (Migrated on 20 Dec 2022 18:29 UTC)</p></p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10421","label":"8.8.0","selected":false,"children":[]},{"value":"10420","label":"8.7.2","selected":false,"children":[]},{"value":"10406","label":"8.7.1","selected":false,"children":[]},{"value":"10405","label":"8.6.2","selected":false,"children":[]},{"value":"10404","label":"8.6.1","selected":false,"children":[]},{"value":"10402","label":"8.6.0","selected":false,"children":[]},{"value":"10422","label":"8.5.6","selected":false,"children":[]},{"value":"10423","label":"8.5.5","selected":false,"children":[]},{"value":"10401","label":"8.5.4","selected":false,"children":[]},{"value":"10400","label":"8.5.3","selected":false,"children":[]},{"value":"10387","label":"8.5.2","selected":false,"children":[]},{"value":"10386","label":"8.5.1","selected":false,"children":[]},{"value":"10385","label":"8.5","selected":false,"children":[]},{"value":"10425","label":"7.19.19","selected":false,"children":[]},{"value":"10424","label":"7.19.18","selected":false,"children":[]},{"value":"10408","label":"7.19.17","selected":false,"children":[]},{"value":"10407","label":"7.19.16","selected":false,"children":[]},{"value":"10376","label":"7.19","selected":false,"children":[]},{"value":"10031","label":"7.18","selected":false,"children":[]},{"value":"10032","label":"7.17","selected":false,"children":[]},{"value":"10033","label":"7.16","selected":false,"children":[]},{"value":"10034","label":"7.15","selected":false,"children":[]},{"value":"10035","label":"7.14","selected":false,"children":[]},{"value":"10036","label":"7.13","selected":false,"children":[]},{"value":"10037","label":"7.12","selected":false,"children":[]},{"value":"10038","label":"7.11","selected":false,"children":[]},{"value":"10039","label":"7.10","selected":false,"children":[]},{"value":"10040","label":"7.9","selected":false,"children":[]},{"value":"10041","label":"7.8","selected":false,"children":[]},{"value":"10042","label":"7.7","selected":false,"children":[]},{"value":"10043","label":"7.6","selected":false,"children":[]},{"value":"10045","label":"7.5","selected":false,"children":[]},{"value":"10046","label":"7.4","selected":false,"children":[]},{"value":"10048","label":"7.3","selected":false,"children":[]},{"value":"10051","label":"7.2","selected":false,"children":[]},{"value":"10054","label":"7.1","selected":false,"children":[]},{"value":"10060","label":"7.0","selected":false,"children":[]},{"value":"10069","label":"6.15","selected":false,"children":[]},{"value":"10070","label":"6.14","selected":false,"children":[]},{"value":"10071","label":"6.13","selected":false,"children":[]},{"value":"10072","label":"6.12","selected":false,"children":[]},{"value":"10073","label":"6.11","selected":false,"children":[]},{"value":"10074","label":"6.10","selected":false,"children":[]},{"value":"10044","label":"N/A","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10046","fieldConfigId":"10142","label":"Brikit Product Version(s)","description":"<p> (Migrated on 20 Dec 2022 18:29 UTC)</p>","descriptionHtml":"<p><p> (Migrated on 20 Dec 2022 18:29 UTC)</p></p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10236","label":"N/A","selected":false,"children":[]},{"value":"10434","label":"Blueprint Maker 4.0","selected":false,"children":[]},{"value":"10426","label":"Blueprint Maker 3.0.5","selected":false,"children":[]},{"value":"10419","label":"Blueprint Maker 3.0.4","selected":false,"children":[]},{"value":"10394","label":"Blueprint Maker 3.0.3","selected":false,"children":[]},{"value":"10393","label":"Blueprint Maker 3.0.2","selected":false,"children":[]},{"value":"10392","label":"Blueprint Maker 3.0.1","selected":false,"children":[]},{"value":"10388","label":"Blueprint Maker 3.0","selected":false,"children":[]},{"value":"10237","label":"Blueprint Maker 2.2","selected":false,"children":[]},{"value":"10238","label":"Blueprint Maker 2.1.1","selected":false,"children":[]},{"value":"10239","label":"Blueprint Maker 2.1","selected":false,"children":[]},{"value":"10240","label":"Blueprint Maker 2.0.1","selected":false,"children":[]},{"value":"10241","label":"Blueprint Maker 2.0","selected":false,"children":[]},{"value":"10242","label":"Blueprint Maker 1.1.2","selected":false,"children":[]},{"value":"10243","label":"Blueprint Maker 1.1.1","selected":false,"children":[]},{"value":"10244","label":"Blueprint Maker 1.1","selected":false,"children":[]},{"value":"10245","label":"Blueprint Maker 1.0","selected":false,"children":[]},{"value":"10430","label":"Calendar Integrations 2.0.2","selected":false,"children":[]},{"value":"10413","label":"Calendar Integrations 2.0","selected":false,"children":[]},{"value":"10412","label":"Calendar Integrations 1.3","selected":false,"children":[]},{"value":"10377","label":"Calendar Integrations 1.2","selected":false,"children":[]},{"value":"10246","label":"Calendar Integrations 1.1.2","selected":false,"children":[]},{"value":"10247","label":"Calendar Integrations 1.1.1","selected":false,"children":[]},{"value":"10248","label":"Calendar Integrations 1.1","selected":false,"children":[]},{"value":"10249","label":"Calendar Integrations 1.0.2","selected":false,"children":[]},{"value":"10250","label":"Calendar Integrations 1.0.1","selected":false,"children":[]},{"value":"10251","label":"Calendar Integrations 1.0","selected":false,"children":[]},{"value":"10428","label":"Content Flow 3.0.1","selected":false,"children":[]},{"value":"10395","label":"Content Flow 2.0.1","selected":false,"children":[]},{"value":"10252","label":"Content Flow 2.0","selected":false,"children":[]},{"value":"10253","label":"Content Flow 1.1","selected":false,"children":[]},{"value":"10256","label":"Content Flow 1.0","selected":false,"children":[]},{"value":"10431","label":"Pinboards 3.0.2","selected":false,"children":[]},{"value":"10417","label":"Pinboards 3.0.1","selected":false,"children":[]},{"value":"10416","label":"Pinboards 3.0","selected":false,"children":[]},{"value":"10415","label":"Pinboards 2.0.1","selected":false,"children":[]},{"value":"10414","label":"Pinboards 2.0","selected":false,"children":[]},{"value":"10260","label":"Pinboards 1.2","selected":false,"children":[]},{"value":"10261","label":"Pinboards 1.1.1","selected":false,"children":[]},{"value":"10262","label":"Pinboards 1.1","selected":false,"children":[]},{"value":"10263","label":"Pinboards 1.0.1","selected":false,"children":[]},{"value":"10264","label":"Pinboards 1.0","selected":false,"children":[]},{"value":"10433","label":"Targeted Search 5.0","selected":false,"children":[]},{"value":"10427","label":"Targeted Search 4.0.4","selected":false,"children":[]},{"value":"10399","label":"Targeted Search 4.0.2","selected":false,"children":[]},{"value":"10398","label":"Targeted Search 4.0.1","selected":false,"children":[]},{"value":"10384","label":"Targeted Search 4.0","selected":false,"children":[]},{"value":"10397","label":"Targeted Search 3.3.4","selected":false,"children":[]},{"value":"10396","label":"Targeted Search 3.3.3","selected":false,"children":[]},{"value":"10383","label":"Targeted Search 3.3.2","selected":false,"children":[]},{"value":"10382","label":"Targeted Search 3.3.1","selected":false,"children":[]},{"value":"10265","label":"Targeted Search 3.3","selected":false,"children":[]},{"value":"10266","label":"Targeted Search 3.2","selected":false,"children":[]},{"value":"10267","label":"Targeted Search 3.1","selected":false,"children":[]},{"value":"10268","label":"Targeted Search 3.0","selected":false,"children":[]},{"value":"10275","label":"Targeted Search 2.0","selected":false,"children":[]},{"value":"10432","label":"Theme Press 5.0","selected":false,"children":[]},{"value":"10429","label":"Theme Press 4.0.7","selected":false,"children":[]},{"value":"10418","label":"Theme Press 4.0.6","selected":false,"children":[]},{"value":"10410","label":"Theme Press 4.0.5","selected":false,"children":[]},{"value":"10409","label":"Theme Press 4.0.4","selected":false,"children":[]},{"value":"10391","label":"Theme Press 4.0.3","selected":false,"children":[]},{"value":"10390","label":"Theme Press 4.0.2","selected":false,"children":[]},{"value":"10389","label":"Theme Press 4.0.1","selected":false,"children":[]},{"value":"10381","label":"Theme Press 4.0","selected":false,"children":[]},{"value":"10411","label":"Theme Press 3.4.5","selected":false,"children":[]},{"value":"10380","label":"Theme Press 3.4.4","selected":false,"children":[]},{"value":"10379","label":"Theme Press 3.4.3","selected":false,"children":[]},{"value":"10378","label":"Theme Press 3.4.2","selected":false,"children":[]},{"value":"10286","label":"Theme Press 3.4.1","selected":false,"children":[]},{"value":"10287","label":"Theme Press 3.4","selected":false,"children":[]},{"value":"10289","label":"Theme Press 3.3","selected":false,"children":[]},{"value":"10290","label":"Theme Press 3.2","selected":false,"children":[]},{"value":"10339","label":"Zen Foundation 6.0","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10040","fieldConfigId":"10143","label":"Company","description":"<p>Name of the reporter's company (Migrated on 20 Dec 2022 18:29 UTC)</p>","descriptionHtml":"<p><p>Name of the reporter's company (Migrated on 20 Dec 2022 18:29 UTC)</p></p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiuserpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiuserpicker","fieldId":"customfield_10055","fieldConfigId":"10157","label":"Approvers (migrated)","description":"","descriptionHtml":"","required":false,"displayed":true,"defaultList":[],"presetValues":[],"defaultListAsJson":"[]","autoCompleteUrl":"https://brikitsupport.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10055&showAvatar=true&query="}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/8","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/8","calendarParams":{"firstDay":0,"date":"2025-02-05T01:47:26-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNGQ1ODAxNS0yOTljLTQwOTYtYjczZS1hZDhjMWI0NjIwZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDY4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NTAwNDYsIm5iZiI6MTczODc0ODg0Nn0.HR0Rf_8_sS8hCNidmZXq2FDAAoLaJyHqnCTBIKb80Lc","targetCollection":"upload-project-10068","endpointUrl":"https://api.media.atlassian.com","clientId":"24d58015-299c-4096-b73e-ad8c1b4620d7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=brikitsupport","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a9733b43703e706601d09ab9ad718f5a11bf0977_lout","baseUrl":"https://brikitsupport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://brikitsupport.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"24d58015-299c-4096-b73e-ad8c1b4620d7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3c52c24ff29e4dffaf77ec8c8b1cbf20","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}